FIDATORQ CUSTOMER CARE
Privacy Policy
How the United States storefront collects, uses, shares, and protects personal information.
Last updated: 26 October 2026
Who handles your information
The seller identified in Shopify Checkout and the order confirmation handles customer information for this storefront. Shopify and selected payment, hosting, customer-support, analytics and logistics providers process information for the services they provide. This website does not store complete payment-card numbers.
Information we collect
Depending on how you interact with the store, information can include name, email, telephone or WhatsApp number, billing and delivery address, account identifiers, order and support history, product reviews or questions, device and browser information, IP address, cookie choices and fraud-prevention signals.
How we use information
Information is used to operate and secure the store, verify accounts, process and fulfill orders, provide tracking and customer support, administer returns or warranty requests, prevent fraud, comply with law and improve services. Marketing is used only where permitted and can be unsubscribed from.
Service providers and disclosures
Necessary information may be disclosed to Shopify, payment providers, warehouses, carriers, technology vendors, professional advisers and authorities when legally required. These providers process information under their own terms or service obligations. Information may be processed outside your state or country.
Cookies and analytics choices
Necessary technologies support cart, sign-in, security and language or market preferences. Optional Google Analytics is loaded only after consent through the website prompt. You can decline optional analytics or clear the stored preference in your browser.
Retention and security
Information is retained only as reasonably needed for orders, support, accounting, fraud prevention, disputes and legal obligations. We use reasonable administrative and technical safeguards, but no online transmission or storage system can be guaranteed completely secure.
United States privacy requests
Depending on your state and whether the applicable legal thresholds are met, you may have rights to know, access, correct or delete personal information, receive a portable copy, or opt out of certain sale, sharing or targeted-advertising activities, without unlawful discrimination. Contact customer support to submit a request; identity verification and legal exceptions may apply.
California notice
Where the California Consumer Privacy Act applies, California residents may request information about collection, use and disclosure, request correction or deletion subject to exceptions, and opt out of sale or sharing. We will not discriminate for exercising applicable privacy rights. Contact support for the current request method.
Questions
For help with an order or policy question, contact FIDATORQ customer care. Email support.