Before delivery
Contact us promptly if your shipping address or order details need review. Changes cannot be guaranteed after fulfillment begins.
CUSTOMER SUPPORT
For order changes, delivery questions, warranty requests, or a return authorization, contact our support team with your Shopify order number.
Email support@fidatorq.comContact us promptly if your shipping address or order details need review. Changes cannot be guaranteed after fulfillment begins.
Include your order number, product SKU, and relevant photos or video when reporting a delivery issue, incorrect item, or apparent defect.
Do not send a product back before receiving an RMA and approved return instructions from customer support.